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Lean Six Sigma - 5GUC1304

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  • Number of hours

    • Lectures : 27.0
    • Tutorials : 27.0
    • Laboratory works : -
    • Projects : -
    • Internship : -
    • Written tests : -
    ECTS : 6.0
  • Officials : Fabien MANGIONE

Goals


To improve process performance, companies have to produce higher quality goods and/or services in shorter time limits. The Lean Six Sigma approach is the combination of two methods that help meet these needs:

• Lean Management proposed by (Womack & Jones, 2009) is a management philosophy derived mostly from the Toyota methodology (Toyota Production System-TPS). It can be applied to all production systems with the aim of increasing business responsiveness by eliminating waste.

• Six Sigma Methodology created by Motorola and released by General Electric is based on a problem solving approach (DMAIC) and on statistical tools in order to reduce process variability and thus improve quality.

Content


This course is an E-Learning method which takes place on the ECQA (European Certification and Qualification Association) platform. There are four sessions (each lasting 4 hours) where students answer questions.

The content is based on the set of skills needed for the « Yellow Belt » certification (ECQA):

-World Class Performance
-History of continuous improvement
-Value and foundations of Lean and Six Sigma
-Six Sigma and Lean applications
-Lean principles in the organization Leadership
-Roles and responsibilities
-Change management
-Team performance, evaluation and reward Project Management Tools
-Stakeholder analysis
-DMAIC roadmap
-Time management

• DEFINE
-Voice of the customer (VOC)
-Customer identification
-Customer requirements
-Customer demand
-Critical requirements (Ctx)
-Process Mapping & Data Collection
-Input and output variables (SIPOC)
-Process flow modelling and metrics
-Types of data
-Sampling methods for assuring data accuracy and integrity
-Statistics
-Basic terms

• MEASURE
-Visualisation of data Measurement Systems
-Measurement methods
-Measurement systems analysis Process Capability and Performance
-Process performance metrics
-Process capability studies
-Short-term and long-term capability
-Process capability indices
-Process performance indices

• ANALYSIS
-Exploratory Data Analysis
-Regression analysis Hypothesis Testing
-Terminology Analytical Methods
-Failure mode and effects analysis (FMEA)
-Root cause analysis
-Waste identification
-Value Stream Mapping (Current State)

• IMPROVE
-Organized work environment (5S)
-Improvement teams (Kaizen)
-Basic Problem Solving (8D)
-Theory of constraints (TOC)
-Total Productive Maintenance (TPM)
-Waste Elimination
-Value Stream Mapping (Future State)
-Work and Line Balancing (Flow and Pull)
-Quick Change Over (SMED)
-First Time Right (FTR)

• CONTROL
-Statistical Process Control (SPC)
-Objectives and benefits
-Selection and application of control charts
-Control chart analysis Quality Assurance
-Visual factory
-Control plan

Three sessions of simulation games are done at the end of the semester for students to apply the concepts learnt.

Engineers will present their projects.

Prerequisites

Basics in statistics and probabilities.
Basics in production management.

Tests

  • Individual work = 46 hours
  • First exam period: 60% exam on the internet, 40% written poster on a specific tool
  • Second exam period (resists): report

N1 = ("Présentation à rendre" + "Examen théorique" + 2 "Rapport" + "Examen final")/5
N2 = note max (N1, E2).

The exam may be taken in french or in english FR FR

Calendar

The course exists in the following branches:

  • Curriculum - Master GI SIE program - Semester 9 (this course may be followed in french or in english FR EN)
  • Curriculum - Engineer IPID apprentice program - Semester 9 (this course may be followed in french or in english FR EN)
  • Curriculum - Engineer student Master SCM - Semester 9 (this course may be followed in french or in english FR EN)
  • Curriculum - Engineer student Master PD - Semester 9 (this course may be followed in french or in english FR EN)
  • Curriculum - M2 GI Operations Management - Semester 9 (this course may be followed in french or in english FR EN)
see the course schedule for 2019-2020

Additional Information

Course ID : 5GUC1304
Course language(s): FR FR

You can find this course among all other courses.

Bibliography

Fouque, F. (n.d.). A la découverte du Lean Six Sigma. Florent Fouque.
Liker, F. Le modèle Toyota. Pearson education, 2e édition edition, 2009. ISBN 2744073903.
Ohno, T. Toyota Production System: Beyond Large-Scale Production. Productivity Press, 1st edition, 1988. ISBN 0915299143
Pillet, M. Six sigma: comment l'appliquer. Éd. d'Organisation, 2003.
Mike, R. et Shook, J. Bien voir pour mieux gérer. Institut Lean France, 2008. ISBN 2952980616.

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Date of update June 6, 2014

Grenoble INP Institut d'ingénierie Univ. Grenoble Alpes